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TNT sport removed from package.

Dbarker225
Tuning in

on ‎10-08-2024 15:03

Hi, I have the Maxit tv package which includes TNT sport, however, TNT sport has been removed from my package without any prior warning. Why is this? TNT sport is one of my most watched channels, and is supposed to be included?

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28 REPLIES 28

Dbarker225
Tuning in

on ‎10-08-2024 15:07

TNT sport has also been removed from my package and I have Maxit TV, how do we rectify this?

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nodrogd
Very Insightful Person
Very Insightful Person

‎10-08-2024 17:01 - edited ‎10-08-2024 17:05

Join the club!

https://www.ispreview.co.uk/index.php/2024/07/virgin-media-uk-takes-flak-for-automated-removal-of-tn... 

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Zach_R
Forum Team
Forum Team
In response to Dbarker225

on ‎11-08-2024 08:51

Hi @Dbarker225,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear that your TNT Sports has been removed. Did you receive the email from us making you aware of this happening and how to stop this/register your interest to keep it? It'll include a link to a form. It'll be worth checking your spam/junk folder in case it's arrived there.

Thanks,
 


Zach - Forum Team
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Dbarker225
Tuning in
In response to Zach_R

on ‎12-08-2024 23:03

Hi Zach,

I didnt recieve the email regarding the removal of TNT sports, I've checked my spam folder and it isn't in there either.

 

Thanks

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Matthew_ML
Forum Team
Forum Team
In response to Dbarker225

on ‎13-08-2024 08:13

Sorry to hear this, have you also changed your package at all?

TNT sports is not longer included with packages its an add on you see.

Did you check your junk folder or deleted folder?

I would try searching for it. 

Matt - Forum Team


New around here?

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Cardiffman282
Problem sorter
In response to Matthew_ML

on ‎13-08-2024 08:21

Why? It just links to a generic form that anyone can reach at https://www.virginmedia.com/offers/tntservice

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Matthew_ML
Forum Team
Forum Team
In response to Cardiffman282

on ‎13-08-2024 10:26

Thank you for posting this 🙂

Matt - Forum Team


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Dbarker225
Tuning in
In response to Matthew_ML

on ‎14-08-2024 09:49

Hi, On my contract under Maxit TV it states that TNT sport is included.

I did check my spam and I did search for the email, but I can assure you I never received it.

TNT is a channel I watch regularly so I would like to get it back. I've tried calling but can't seem to get through to anybody to rectify this.

Daniel_Et
Forum Team
Forum Team
In response to Dbarker225

on ‎14-08-2024 12:04

Hi @Dbarker225, thank you for your response.

Have you tried completing the form on the link provided by @Cardiffman282?

Once you've submitted your request, it may take us up to 48 hours to renew your access to the TNT Sports channels.

Please pop back to us at your earliest convenience.

Regards,
Daniel

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