on 27-07-2024 20:36
I’ve recently moved home and kept the exact package I am half way through and for some reason I have lost all my tnt channels with it asking me to subscribe , it’s 100% part of my package I’ve checked on my virgin account any ideas on how to get it back on guys
on 28-07-2024 08:27
Hi there,
Thanks for your post and welcome to our community.
If you're subscribed to TNT sports as part of your package, you should have received an email regarding the removal. The content is below for convenience.
We wanted to let you know that we’re making a change to the way we provide TNT Sports channels in order to continue to provide the best value entertainment packages for our customers. We’ve noticed that you haven’t viewed these channels in the last 6 months, and therefore we’re removing automatic access to them from 30th June 2024.
To get this reactivated, please use the link here
This will then be reactivated within 48 hours.
If for any reason the form doesn't work, please let us know and we'll send you a private message and take a closer look at the account.
Please let us know how you get on.
Vikki - Forum Team
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