Still 30 days notice required when out of contract?
Why do I have to give 30 days notice when I am out of my virgin contract? Why can't you just disconnect me immediately and send me a collection bag for my hardware?
Forum Discussion
Strange isn't it how "You are never "out" of a contract until you explicitly give your 30days notice. " yet I can be out of "reduced contract" after my 18 months is up and still get annual price rises. This company is taking the biscuit, hell its a complete packet of hobnobs!
So the 30 days notice is so they can get another month out of you, basically.
Hi there misterbuggerlug
Thank you so much for your post and welcome back to the forums, it's great to have you here.
I am so sorry to hear that you are feeling let down by the 30 day notice period. We can understand your frustrations but the 30 day notice is required and is included in your terms and conditions of your contract. You can give the notice as mentioned by the community team here, in the 17th month of your initial contract.
I just love how Virgin Media just paints the "is included in your terms and conditions of your contract." as the panacea of everything it embodies, like being a customer you have the choice! You either accept those terms regardless of how bad they are (and how much more it increasingly costs you) or you are not a customer of Virgin media. That's what happens when its either Virgin or crap FTTC from BT, but Virgin goes and just takes advantage of that allowing its corporate greed to destroy every single ounce of customer loyalty it ever had. As a company it just doesn't care.
Honestly I can't wait for an AltNet to fibre my street so I can leave Virgin and its dodgy contracts behind.