on 15-02-2024 11:48
To Virgin Media
It is 2024, how is Sky Sports HD not standard. HD has been around for well over 15 years. Also considering that UHD is now available, so is it extra to take HD and then extra again to take UHD or can you just take the UHD?
Why is it still extra to have this in HD? only getting 576i in 2024 is crazy considering how much Sky Sports is, The quality on the Sky Sports SD channels are very poor quality.
I read a few different places that with the bigger combo + sports, Sky Sports is HD as standard is this correct?
I would like to discuss this please, preferably in PM
Daniel
on 15-02-2024 19:45
Hi Dan723 thanks for posting and welcome back to our community.
Sorry to hear you're unhappy with how Sky Sports HD is charged. We don't own the channels, we just carry them and as such, we don't set the prices. You can find out more regarding the requirements, here.
Regards
Lee_R
on 21-02-2024 19:41
That didnt really answer my query, can I send a pm to discuss this matter
on 21-02-2024 19:54
There are people with old TVs who watch content in SD. If you're suggesting that HD should be the minimum resolution, why should they be forced to pay extra for HD.
Furthermore this is a community forum and not the means to discuss non-private matters via PMs.
on 22-02-2024 08:22
Thanks for the reply @Dan723 on the Virgin Media forums. 👋🏼
The only package where Sky Sports HD and UHD is within the core package itself would be the Ultimate Volt package / Mega Volt package.
Apart from that, Sky Sports HD / UHD is an add-on as per Sky Sports and the charges they have in relation to this.
Kind regards,
Ilyas.
on 22-02-2024 09:34
Sky Cinema is not provided in SD anymore, not saying people should pay more for the HD channels, HD should be the standard.
As for wanting to discuss in private I think the account is a private matter not one that would discuss in a public forum.
on 22-02-2024 09:44
When looking at the T&C it says Bigger Combo bundle + Sports HD so does that bundle come with sky sports HD as standard.
So can you confirm. Is it £7 to take sky sports HD and then a further £7 for UHD. So it would cost £14 per month extra to access sky sports UHD. Is that correct.
on 22-02-2024 11:49
With this package it is included in the package but not charged additionally as the cost is included in the overall package cost Dan723.
Rob
on 22-02-2024 12:32
@Dan723 wrote:When looking at the T&C it says Bigger Combo bundle + Sports HD so does that bundle come with sky sports HD as standard.
So can you confirm. Is it £7 to take sky sports HD and then a further £7 for UHD. So it would cost £14 per month extra to access sky sports UHD. Is that correct.
Hi Daniel,
Sky Sports HD is included in the package price for the Bigger Combo bundle + Sports HD, and also in the Mega Volt package, however if you wanted Sky Sports in UHD on either of those packages then you would need to pay an additional charge of £7 per month.
on 22-02-2024 16:26