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Showing as arrears on credit file

RyanNelson
Joining in

Can somebody help with an issue I and many others seem to be having with disputes over leaving/trying to complain about charges has left on my credit file.

I tried to leave, faced many difficult conversations. I tried to complain and faced many misunderstood conversations and even now when I'm trying to call over this issue, I'm facing many difficult conversations where I am not being understood.

This is beyond ridiculous.

2 REPLIES 2

Ayisha_B
Forum Team
Forum Team

Hi @RyanNelson 👋

Welcome back to our Community Forums and thanks for your post. 

We're sorry for the poor experience. 

I'll pop you a PM 📩 to assist you further. 

Thanks

Ayisha_B
Forum Team

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RyanNelson
Joining in

hi,

 

I'm in a very similar position and was wondering if you managed to get this sorted. If so, how long did it take?