2 weeks ago
I was served a section 21 no-fault eviction, have a new place which already has a Virgin Media account so I can't transfer the contract, only one allowed in flat.
Seems very unfair that I have been charged a £400+ early disconnection fee despite fact not my fault.
Any way I can get help here?
2 weeks ago
Hi @Jimid111 thanks for posting and welcome to our community.
Sorry to hear of your circumstances and sorry to hear that you've received contract termination fees for an issue outside of your control. I'd like to take a look on your behalf. I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
Thursday
We're glad that we could help to get this resolved for you. Please let us know if you have any further issues.
Kind Regards,
Steven_L