section 21 notice, £280 disconnection fee
Hi, I have been served with a section 21 and, having just chatted with a web messaging agent, been told that I will need to pay £280 in early disconnection fees.
This seems deeply unfair as I do not want to move but are being legally obliged to do so against my will.
I would love to move into a new place and take the account with me but due to recent events and the cost of living crisis, I am now forced to move in with family who already have their own broadband set up.
I have seen that others may have been helped by VM agents on this service. PLEASE HELP!
Hi Deancross231
Welcome to the Community Forums.
Sorry to hear that you've been served with a Section 21 notice.
Early disconnection fees would be valid, even with eviction notices, sadly. This is something you can bring up with your landlord if you're being affected financially by their decision to issue a no-fault eviction.
Is the home you're moving into a non-serviceable property? You can double-check this with our postcode checker here. If so, then contact our movers team here, and they'll be able to assist you further with your home move process.