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Renewal without Homework discount

Mustbe9
Joining in

Hi, I spend over 5 hrs yesterday to Renew my contract to be the same as my old one was but had to pay more. Had Homework discount on the previous one ( to be expire by 30th November 2030) but VM did not add this on    the new one. It this right? I'm receiving ESA benefits due to my disability. Please advise me on this. Thanks

2 REPLIES 2

Akua_A
Forum Team
Forum Team

Hi @Mustbe9 

Welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues matching and renewing your contract. We want to do our best to help from here. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Glad to hear this @Mustbe9 Please do not hesitate to contact us if you need any further help and we will do our best to assist from here 🙂

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs