Renewal price different to further emails.

[Hassmaster]

So my contract ends next month so I've bitten the bullet and renewed this morning for £72.89 and the email says current price after 18 month contract is £90.

Ive received the contract summary sheet emails and its on that for £72.89 initial monthly cost, 18 month contract.

now I've received an email saying thanks for making changes and here's a quick recap. We've removed TiVo and replaced with 360 and my new bundle cost is £97.91 and my next bill will be £92.25.

What on earth is going on?

[Tom_W1]

Hi @Hassmaster thanks for your post although we're sorry to hear of your concerns raised here.

Please allow me to send you a PM so we can investigate this further for you.

Please expect a PM to arrive shortly and and respond directly when you can!
Many thanks