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Refer a friend

Raymond58
Joining in

on ‎29-06-2024 13:26

Why would anyone refer a friend when everyone I speak to says you never receive the reward. I recently moved into my new house and was referred by a friend. Neither my friend or myself have received a bonus, I’m beginning to think this is a scam. So I definitely won’t be referring anyone.

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3 REPLIES 3

Nathan_B
Forum Team
Forum Team

on ‎30-06-2024 08:43

Hi there @Raymond58 👋 Welcome to the forum and thanks for your post 😊

Sorry to see that you've been having issues with receiving your refer a friend credit. Have you had your first bill taken yet? Usually they are put on when the first Direct Debit has been paid. If so, have you been able to contact the company who the referral was arranged through?

Let us know, we're always happy to help

Regards

Nathan 

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Raymond58
Joining in

on ‎30-06-2024 13:52

I have given up trying to get it, it’s not worth the time I’ve put into this. I’ve been with Virgin Media since the beginning of February. I’m happy with the service I get but I won’t be referring anyone.

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Nathan_B
Forum Team
Forum Team
In response to Raymond58

on ‎30-06-2024 16:01

Sorry to see that you feel that way. I'll certainly be happy to check this further for you so I'll pop you a PM to confirm some details.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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