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Recently renewed Maxit package online but lost TNT sports

simontsmith
Joining in

I recently renewed my package deal online and was told that everything would stay the same. I have broadband, telephone and Maxit tv and now I have lost TNT sports. I hope that this can be rectified without me speading hours on the phone waiting to speak with someone. 

2 REPLIES 2

lozer2108
On our wavelength

I have max tv also and recently lost TNT sport.  Was told that it was because I didn't use it enough.  VM didn't take into consideration that I mainly taped it as a lot of what I watched was shown during the early hours.  Contacted them and it was back within 24hrs but only on my main box and not the extra one.

David_Bn
Forum Team
Forum Team

Thanks for reaching out to us @simontsmith, and a very warm welcome to our Community Forums!

Sorry to hear of the recent loss of TNT Sports - which was originally part of our Maxit TV packages but now can no longer be included within a TV package and needs to be issued as an add-on.

Check out the envelope in the top right hand corner for a private message from me, and I'll be happy to take a closer look into this for you

Thanks

David_Bn