Can’t change my contact number

[Barry161]

I have the same problem with being unable to change my contact number.

Barry

[Carley_S]

Hi @Barry161 

Welcome to the community forums 

Sorry to hear you're having an issues changing your contact number. 

Can you advise what you're seeing at your side when trying to make the change? Any errors at all? 
Does this happen on both your online account through the browser and over the My Virgin Media App?