Can`t change my contact phone number
Hello, I`m a new client and just placed the order yesterday 18 Jan. When I made the order I have typed my phone number wrong, only 1 digit. Today I managed to create a Virgin Media Account but when trying to change my phone number I always get this error: "Sorry the changes you made were not saved, please try again" or if I leave it with spaces I get this error: "Please enter a valid 11 digit phone number starting with 0"
I have tried multiple browsers, Laptop. mobile etc.
Could any mod please assist?
Thanks so much.
Hi Silviumik,
Thanks for posting and welcome to our community 🙂
Sorry to see you're having some trouble updating your contact information. So I can take a closer at this I've popped you over a private message (purple envelope, top right hand corner)
Alex_Rm