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Eddy54's avatar
Eddy54
Joining in
2 years ago
Solved

Re: Billed for Netflix that I do not have

I am having the same problem.I ceased my tv with virgin and my netlfix acct shows virgin media ceased 30/12/23but since March virgin have started charging me £17.99 subscription for netlfix.Have made...
  • Paul_DN's avatar
    Paul_DN
    2 years ago

    Hi Eddy54,

    Thank you for reaching out to us in our community and welcome, sorry to hear you are being charged for Netflix even though you no longer have TV, so I can help I have sent you an invite into a private chat, once received please click on the white envelope to accept.

    Regards

    Paul.

Paul_DN's avatar
Paul_DN
Icon for Forum Team rankForum Team
2 years ago

Hi Eddy54,

Thank you for reaching out to us in our community and welcome, sorry to hear you are being charged for Netflix even though you no longer have TV, so I can help I have sent you an invite into a private chat, once received please click on the white envelope to accept.

Regards

Paul.

  • Eddy54's avatar
    Eddy54
    Joining in
    2 years ago

    have been told by Virgin problems have been resolved 

    • Carley_S's avatar
      Carley_S
      Icon for Forum Team rankForum Team
      2 years ago

      Great to hear this was resolved for you Eddy54 

      If you believe the issue to be resolved you can like or 'kudos' the post if it helped you. 

      Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).