Forum Discussion

mhamilt1's avatar
mhamilt1
Tuning in
2 years ago
Solved

Re: Account number - where to find it?

Hi, I have the same issue, I do not know my account number, never got a bill, cannot login to the Virgin app without the account details. Please can you help me. I think you should have my mobile ph...
  • mhamilt1's avatar
    mhamilt1
    2 years ago

    Hi Joe, yes that is why I said please send me a message. What info do you need from me?

Joseph_B's avatar
Joseph_B
Forum Team (Retired)
2 years ago

Hey mhamilt1,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue, I would like to go about looking into this further with you, for me to do so I will need to confirm some information via a private message.

Joe

mhamilt1's avatar
mhamilt1
Tuning in
2 years ago

Hi Joe, yes that is why I said please send me a message. What info do you need from me?