No Live Chat today

[lmb123]

I happily talked to VM customer services over live chat at the weekend but yesterday and today I haven't been able to bring up the window at all and I've tried every hour or so during opening hours.

I have checked my pop up settings but I haven't changed anything and it was working on Saturday.

Is there are problem?

Is anyone else having this issue?

[carl_pearce]

It appears to open, however, very quickly disappears!

[lmb123]

Thanks carl. I was going from https://www.virginmedia.com/help/leaving and had this screen

but clicking on the Chat to us online button just did nothing. Sigh.

[Matthew_ML]

Sorry to hear this Imb123.

Please can you use another browser / device and let me know if you have any luck getting on it.

Have you also tried to access it from this link here.

Keep us updated.