New contract price

[Dubs690]

We got a new contract In September but in which we saved over £30 but we are still being charged £137 per month. Why is this happening. I feel like we have been conned by one of the staff who set up our new contract. 

What would be the best way to solve this problem

[Sabrina_B]

Hi @Dubs690 👋.

Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you have been having issues relating to your bill. So that we can give you some clarity on this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

Thanks.

Sabrina