Netflix hacked
My netflix is now showing all my profiles as locked and requires a pin code also these profiles have Spanish names against them. I have called Netflix who confim the account was compromised and my e...
Forum Discussion
Robert_P
Forum Team
Forum TeamThis may have been different circumstances, as bighs has advised, it was Netflix agent that resolved this for him but we appreciate you posting your experience.
Rob
Hi Rob
Sorry, but no, it was the very same circumstances. I had exactly the same issue bighs had, my VM email was hacked, and my Netflix was taken over by a Spanish account, and all profiles pin blocked. I was told by certain VM reps that they can't close a Netflix account, when in fact you can send a request form in to close it, which happened in my instance. I know Netflix solved this issue, but VM can too when stuck by Netflix actions. Check my account, you'll see the same happened. So I don't understand when I read on this community replies from VM saying only Netflix can solve the issue.
Also, shouldn't VM be doing something about all these hacked accounts? Seems like a data breach has happened. I for one only used the password I had for my VM email, nothing else, and somehow someone got it, as they did with MANY others.
Jerry