Moving home, area not covered by VM

[Hypnos08]

Hello, I’m moving into the address where VM are not covered.

i wanted to keep my contract but today i was told that i have to pay cancelation fee..

I wasn’t prepared for that, can’t afford to pay it.

what can i do, need help

[carl_pearce · Accepted solution]

https://www.virginmedia.com/legal/fibre-optic-services-terms-conditions/early-disconnection-fees

You can get a refund once you provide proof of address.