on 04-11-2024 16:52
I moved property on September 1st, and still have no broadband 2 months on. I keep getting passed from person to person until I slip up and fail security. It's getting to the point of cancelling, and now when I try and phone, it won't let me do anything unless I make a payment.
When I log in to my account, it shows my old address and a final payment. No idea what they want me to pay for. It's ridiculous
[MOD EDIT: Subject title changed for clarity]
on 04-11-2024 17:08
Hi Ish17,
Thanks for posting and welcome to our community 😊
Sorry to hear you're having some issues with the install, so I can get a few more details from you I've popped you over a private message.
Alex_Rm