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Missing complaint

MaryPoppinsBag
Joining in

I logged a complaint in November using the online page - received a case number but no acknowledgement or follow up.  My Cases is a broken link so I can't look there to see if the complaint still exists and I can't get through on the phone because I can't remember my memorable word.  I'm losing the will to live here...

2 REPLIES 2

Hosay299
Superfast

one of the staff will help they may ask for a direct message so they can check it for u

Martin_N
Forum Team
Forum Team

Hi MaryPoppinsBag,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about what happened with your complaint. 

I am more than happy to take a look into this for you. 

I will private message you now to confirm your details. 

^Martin