Live chat transcript

[abalone_05]

I spoke to a live chat agent today, but I was cut off and I did not have a chance to save the live chat transcript. How can I retrieve this. It seems an extremely difficult process. 

[Cardiffman282 · Accepted solution]

Put a data request in. Link is below. 

[abalone_05]

Thank you for your reply and information. You are really helpful.

[Vikki_M]

Hi abalone_05

Thanks for your post and welcome to our community.

We're sorry to hear the chat ended unexpectedly. 

As the community have advised, you can submit a data subject access request here.

Was your concern resolved on the live chat?

If not and you need any further support, please let us know :).

[abalone_05]

Thank you for your reply. It is really helpful.

[Vikki_M]

No problem at all :).

Is there anything at all we can help you with? Or was this resolved on the live chat?

Please pop back to us when you can.