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RyeAnt48's avatar
RyeAnt48
Joining in
9 months ago
Solved

Leaving Virgin Media

I moved house in June and had to leave Virgin Media as they couldn’t provide a service at my new address. Despite returning the box, router and providing proof of living at the new address, Virgin Me...
  • 用心棒's avatar
    用心棒
    9 months ago

    Consider seeking advice from Citizens Advice on whether or not to use the Direct Debit Guarantee to recover the money mistakenly collected and whether a complaint should be raised with the Financial Ombudsman Service.

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    I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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用心棒's avatar
用心棒
Very Insightful Person
9 months ago

Consider seeking advice from Citizens Advice on whether or not to use the Direct Debit Guarantee to recover the money mistakenly collected and whether a complaint should be raised with the Financial Ombudsman Service.

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks