Kit return still sitting with Yodel

[AH9]

Yodel have had my return kit since 1st May and you keep sending me emails and texts saying you will be charging me. Take it up with your supplier who have probably thrown it over a hedge or something. 
Don’t even think about charging me. 

[Alex_RM]

Hi AH9,

Thanks for posting and welcome to our community 😊

Can you confirm if you checked the status of the return via Yodels website? 

You can do so here

Alex_Rm

[AH9]

Of course I checked the status. It’s been at their National Hub since 2nd May and was collected by them on 1st May. 

[Zach_R]

Hi @AH9,

Thanks for confirming. I'm going to send you a private message in a few moments so that we can look into this for you.

Please respond to the message when you can and we'll proceed from there.

Thanks,