on 15-08-2022 19:23
Hello,
I need copies of my VAT receipts from May 2022 and will need them moving forward.
How do i go about getting copies of these?
Thanks
Emma
on 16-08-2022 08:19
Hi @ebert0802,
Thank you for your post and welcome to our community forums. We're here to help.
If you're looking to arrange getting VAT receipts/bills going forward then that's something that I can help you with. I'll send you a private message in a few moments to take some details from you and we'll proceed from there.
Thanks,
on 16-08-2022 14:20
Hi @ebert0802,
Thank you for getting back to me via private message so promptly so that we could investigate and assist you further with this matter.
As discussed there, you should have VAT receipts provided alongside your billing for all of your forthcoming monthly bills.
Let us know if there's anything more that we can help you out with.
Thanks,
on 16-08-2022 15:53
Hi @ebert0802,
On top of the information in my previous post, the VAT receipts/billing will be available and accessible via your My Virgin Media online account.
Thanks,
on 06-12-2022 19:48
Hi there,
I also need VAT receipts for my bills since July and going forward, can you help me?
Many thanks,
Holly
on 07-12-2022 08:10
Hi Holly,
Thanks for your post and a big welcome to the forums. It's great having you on board with us in the Community.
We can certainly check this out for you but in order to do that I will need to confirm some information with you.
I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.
Thanks,
on 07-12-2022 12:47
Hi Holly,
Thanks for coming back to me via private message.
I have amended your bills for going forward now so going forward you will get a VAT bill each month.
I have also requested the backdated ones to July for you. You should receive these shortly.
If you have any further issues, please pop back and let us know.
Thanks,
on 22-12-2022 11:26
on 22-12-2022 13:35
Hello jor000, thank you for posting on our help forum and this thread.
A warm welcome from us in the community, we'd love to assist with any issues.
Sorry to hear of the trouble faced to request and receive your VAT invoices, we will do our best to help out.
To look into this further, I'm going to send you a PM.
Please check the top-right corner of our forum and you should see a purple envelope. Click this and you'll see my message.
on 28-12-2022 13:24