Forum Discussion

tm1231's avatar
tm1231
Tuning in
2 years ago

Homeless - Not Getting Anywhere with Customer Service

My family and I am going to be homeless at the end of the month (Apr 2024), I've been with Virgin Media for 15 years, never missed a payment or had any issues being a loyal customer. Today I've spent...
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Customer service
homeless
Poor
Ilyas_Y's avatar
Ilyas_Y
Forum Team (Retired)
2 years ago

Thanks for speaking with us today tm1231 on the VM forums. 👋🏼

I'm glad we have been able to assist and get this query sorted for you.
All information can be found within our private chat.

If you have any other queries - reach out to us and we'll assist where we can.

Kind regards,
Ilyas.