Have you received my returned equipment

[cliftoncat1]

I sent my old hub back using your Yodel label on 17th November . You’re still sending me texts chasing me to return it . The tracking on Yodel hasn’t updated since it got to their hub on 21st November . Have you received it yet ? 

[Daniel_Et]

Hi @cliftoncat1, thank you for your query. Apologies for any confusion on this matter.

In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel