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Final bill

dmcdonnell28
Joining in

on ‎12-09-2024 12:01

Hi, my final bill was for  just over £34 taken by direct debit  about 28th August.  This went out fine then today i got email from virgin saying over £67 is overdue on my final  bill. How is this? 

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Ashleigh_C
Forum Team
Forum Team

on ‎12-09-2024 14:47

Hi there @dmcdonnell28 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry to hear that there has been some confusion with your final bill but I would be happy to take a closer look into this with you via a private message.

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.

 

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