Equipment returned but not reached to VM

[Babumittal]

Hi

I returned by equipment through Yodel a few weeks back but it seems VM hasn't received it, I'm getting emails and SMS saying I will be charged for not returning the equipment. I can't figure how to reach VM on this, very frustrating. Can someone give me a contact number?

Thanks

[Paul_DN · Accepted solution]

Hi Babumittal,

Thank you for reaching out to us in our community and welcome, sorry to hear you have returned your kit and are receiving reminders, it can take up to 14 working days for the equipment to show as returned, so we can help please click on the white envelope to join me in a private chat.

Regards

Paul. 

[Babumittal]

The message finally came through automatically, my advise still is keep the proof of posting. All sorted though 

[Daniel_Et]

Hi @Babumittal, thank you for your response. That's great to hear 😀

If you have any further queries, please don't hesitate to contact us.

Regards,
Daniel