Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Entered wrong email for VM

Alex282
Joining in

on ‎11-05-2024 13:16

Entered 1 wrong character on my email now can't change it cause the account number is linked to it, can't log on because it hasn't been verified, can't message Virgin support because the QR code takes you on an endless loop to the help page which has no solution for this problem, can't email virgin because they dont have one and cant call virgin because they dont have a number

0 Kudos
1 REPLY 1

John_GS
Forum Team
Forum Team

on ‎11-05-2024 16:46

Hi @Alex282 

Thanks for posting and welcome to the community. We don't have a email address but the numbers are 150 / 0345 454 1111.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Top