Disney+ activation link

[nicolasgbell]

On Saturday I requested Disney plus and still awaiting the activation link they said it would be 24 hours but still nothing has came yet but Netflix was done without any type of issue whatsoever..

This is all I have had.

Hello NICHOLAS,

Thanks for signing up to Disney+. Because you’ve chosen to pay through your Virgin Media bill, you’ll now get one monthly bill for everything.

Setting up your Disney+ account

To get set up and start streaming, head over to your My Virgin Media account. Then, just select Activate Disney+ and follow the steps on-screen.

Already got a Disney+ subscription?

As long as you sign up using the same email address on your existing account, Disney can pause your existing subscription when you start your new one with Stream from Virgin Media.

If you subscribed through another provider, you’ll need to get in touch with them to make sure you don’t end up paying for it twice.

If you don’t want to add your existing subscription to your new one, or if you don’t already have one, head straight to the Disney+ app and sign in as normal.

For more support when setting up your new Disney+ account, just head to our help page.

Kind regards

The Virgin Media team

I have tried to go to the steaming page but seems like internal issues from Virgin plus it's difficult to get the streaming page up via the app or web browser too..

[John_GS]

Hi @nicolasgbell 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

[nicolasgbell]

Tell me about it and still not activated 

[Spiggo46]

Hello I’m having trouble with this as well and can’t seem to find anyone to help me. Really frustrating and not very good service for a new customer 

[Paul_DN]

Hi Spiggo46,

Thank you for reaching out to us in our community and welcome, sorry to see you are also facing issues with activating Disney +, so I can help, please can you expand a little on what issue you are facing, are you getting any error codes?

Regards

Paul.

[manmedia]

It's as simple as "Where is this activation link?" 
If you read the original question - the email says that it would be available under My Account. Where is this feature?

Perhaps you should provide that link or guidance as a response here - to avoid many duplicate questions coming up.

[LeanneSullivan]

Please can someone help

me…just got virgin broadband. Got the  offer for three months free Disney+ but the link to set it up and activate does not work. Please can someone let me know how to activate it? I need to do this within 14 days and this is approaching….im sick of trying to do it. 

[Carley_S]

Hi @LeanneSullivan 

Welcome to the Community Forums. 

Sorry to hear you're having issues accessing your Disney + offer, 

Was this offer made with an O2 SIM bundle or did you order the deal through a Third party site to obtain this deal please? 

If this was with O2, you can claim your Disney + offer through your MYO2 online account rather than through your My Virgin Media online account. 

[LeanneSullivan]

I’ve recently signed up for virgin media broadband…I can’t activate the 3 months free Disney+….I've tried so many times and now I’m nearly at the 14 days to set it up! Please can someone help, it’s so frustrating. 

[LeanneSullivan]

Hi. No it’s was broadband only which I did through your website. I’ve been sent emails about activating it…but it’s not working