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Anonymous's avatar
Anonymous
9 months ago
Solved

Disney + Black Friday

Have I misunderstood the Disney + Black Friday deal? The deal said 3 months free trial, so I was happy to proceed. However sneakily, those 3 months have been spread over 12 months meaning the £26.97 it would’ve cost for 3 months has been deducted over the course of 12 months. 

very misleading. 

  • It's free. If your first bill hasn't been produced then I'd wait. Often the billing system spews garbage until the first actual bill. They normally state on you contract that it's 0.00 for a date range then an amount after, but can't be certain they did that for this black Friday promotion.

    Hopefully, a forum staff member will be along to clarify....

6 Replies

  • It's free. If your first bill hasn't been produced then I'd wait. Often the billing system spews garbage until the first actual bill. They normally state on you contract that it's 0.00 for a date range then an amount after, but can't be certain they did that for this black Friday promotion.

    Hopefully, a forum staff member will be along to clarify....

    • Anonymous's avatar
      Anonymous

      Mine was utterly nonessential. Told me it was “DISNEY PLUS 25 OFF” 

       

      then proceeded to tell me that I’d be paying 6.7100000000000000000000000 for 12 (I’m assuming £6.71 for 12 months). Maybe they need to consider using Math.floor in their calculations. 

      their email was extra well put together as it started with [base64 encode] $null (good work devs).

      • Anonymous's avatar
        Anonymous

        *nonsensical - I really need to check my spellings 😂

  • Anonymous's avatar
    Anonymous

    Just checked, my contract doesn’t even mention it.. but my offer form does. Why is everything Virgin do such a pain to deal with.