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Disconnected us early

Cut_off_early
Joining in

We are due to leave Virgin on 28 August, agreed with your agents (have the transcript to prove this). Virgin has disconnected us 1 month early, no account access for 24 hours! Wife and I still need to work from home for the next three weeks, this is insane! How come you cannot get this right?

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Cut_off_early 

Thanks for posting and welcome to the community. We're sorry to hear you're leaving but also very sorry to hear of the dispute over the termination. 

I shall send you a PM now to assist further.

John_GS
Forum Team


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