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Debt relief order

Charlotte92
Tuning in

on ‎09-08-2024 15:29

I have a debt relief order and virgin is still marking my credit file. This shouldn't be happening as I have sent proof of my debt relief order and virgin media is on there. I need help with this as the foreign people on the phone lines don't understand what iam explaining. Thankyou.

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newapollo
Very Insightful Person
Very Insightful Person

on ‎09-08-2024 18:47

Hi @Charlotte92 

Sorry to see this is still ongoing. 

Did you respond to the PM sent by Forum Staff on your previous thread < Here > ?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Ilyas_Y
Forum Team
Forum Team

on ‎10-08-2024 08:36

Hi there @Charlotte92 Thanks for the post 👋🏼

I can see on our end you're in a chat with one of my colleagues.
Please continue the conversation there and the team will be able to assist you with your query.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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