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Credit owed

rosiephillip
Joining in

Virgin received my equipment back 23rd May.

My account was in credit when I closed it and I still haven’t received this payment. I called the customer line but they were unable help. When am I likely to receive payment please? 

1 REPLY 1

Martin_N
Forum Team
Forum Team

Hi rosiephilip,

Thank you for your post and welcome to the community. 

I'm very sorry to hear you haven't had that yet. 

We can certainly take a look into this. 

I will private message you now to confirm your details. 

^Martin