on 04-03-2024 16:01
I agreed new contract with new installation on 31/1 for £26.99. I am being charged £38.99. 25 hours of chat and phone calls and complaint later, I can;t get it changed. How can i fix this?! That's fraud.
on 04-03-2024 18:26
Hello kevhol.
Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with the extra £10 on your contract.
As a rule we are unable to deal with billing or package queries on here.
However I'd like to take a look into this for you and get this resolved.
If you don't mind, I will need to send you a private message to pass security.
If you can check your logo at the top right of your screen that would be great.
Regards
Gareth_L