Forum Discussion

John-MW's avatar
John-MW
Joining in
11 months ago
Solved

Contact Options

Virginmedia do not have an email address that can be used to make contact.  The QR code does not function either.  However, my last phone contact was a good experience and resolved the confusion on t...
  • bhaskarsamani's avatar
    bhaskarsamani
    11 months ago

    They have whatsapp support 

bhaskarsamani's avatar
bhaskarsamani
Superfast
11 months ago

They have whatsapp support 

  • unisoft's avatar
    unisoft
    Knows their stuff
    11 months ago
    bhaskarsamani wrote:

    They have whatsapp support 

    LOL, that's one way to make a customer decide to leave 🙂

    • rainbow121's avatar
      rainbow121
      Joining in
      5 months ago

      Especially if you're over 60 years of age.  Why is everything so complicated these days ? 

      • Tom_W1's avatar
        Tom_W1
        Icon for Forum Team rankForum Team
        5 months ago

        Hello rainbow121 thanks for posting although we're sorry to hear that you're having issues with your contract.

        Can you advise more info in what is happening please and what you need support with, as your post doesn't contain too much info for us to try and advise?

        Many thanks

  • alanposs's avatar
    alanposs
    Tuning in
    9 months ago

    I have been waiting 45 mins on whatsapp....shocking...

    • Paul_DN's avatar
      Paul_DN
      Icon for Forum Team rankForum Team
      9 months ago

      Hi Alan,

      Thank you for reaching out to us in our community and welcome, apologies for the delay while waiting for a reply on WhatsApp, this is not an immediate response service and can take a little time for a response, so we can try to help please can you expand a little on what it is you need help with?

      Regards

      Paul.