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Complaint

Woodwizard
Joining in

Ive registered a complaint on the 4th March. Still not resolved. Failed call backs. Sent two recorded delivery letters stating to be contacted. Left BT after 28 years to sign up to Virgin in November2023. Worse mistake ever.

2 REPLIES 2

Cardiffman282
Super solver

It's been two months so you can now go straight to the Ombudsman. Link below. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

Martin_N
Forum Team
Forum Team

Hi Woodwizard,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about your complaint. 

If you don't mind me asking, what is your complaint regarding specifically?

^Martin