Ive registered a complaint on the 4th March. Still not resolved. Failed call backs. Sent two recorded delivery letters stating to be contacted. Left BT after 28 years to sign up to Virgin in November2023. Worse mistake ever.
It's been two months so you can now go straight to the Ombudsman. Link below.
--------------- Cancel VM here Complain to VM here Demand compensation from VM here Demand your call recordings here Monitor the state of your VM connection here
