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Clarification for suggested package update

M_J_W
Joining in

I've received an email about "A reminder about your package.  Details as follows:

 

Your Current Package: (£77.52 a month)
Broadband Home phone
M125 Broadband Talk weekends
Telephone line rental

A package similar to the one you're on £62* a month for the
main services. 18 month contract:
Broadband Home phone
M125 Broadband Weekend chatter

My query is, why doesn't the similar package list  'Telephone line rental'?

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @M_J_W 

Thanks so much. 

I think it's just the new way we advertise it, would be my guess for this. It's the same thing just removing one line. Telephone line rental is included :).

John_GS
Forum Team


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See where this Helpful Answer was posted

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @M_J_W 

Thanks for posting and welcome to the community. 

Have you got a screenshot of this please?

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Screenshots of relevant info joined into one.

VM.jpg

Hi @M_J_W 

Thanks so much. 

I think it's just the new way we advertise it, would be my guess for this. It's the same thing just removing one line. Telephone line rental is included :).

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill