Forum Discussion

MollyisMoon's avatar
MollyisMoon
Tuning in
3 years ago

Charges for calls with no landline and no Phone. Services now suspended due to non-payment

*Can one of the Forum Team provide urgent assistance with my issue?* I am seriously unhappy here and Im a step away from launching a formal complaint. Background - Nearly 10 years with Virgin. Same...
MollyisMoon's avatar
MollyisMoon
Tuning in
3 years ago

I did not need one. It was over 8 weeks from the original complaint. 

  • Adri_G's avatar
    Adri_G
    Forum Team (Retired)
    3 years ago

    Thanks, Neil.

    I believe you've reached out initially due to this case not being resolved for you, so I don't understand this however I do hope I have been of help to you anyway.