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Jayon90's avatar
Jayon90
Joining in
11 months ago

Account suspended

Hi, i am in ireland and have tried to get a bill pay phone but when i try to check out it says my account is currently suspended. But i have broadband/Tv and no bill is due i have never been late or cut off is there any reason for this?

 

Thanks in advance #phone

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  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    11 months ago

    Hi Jayon90 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the problem you're having 😔

    Unfortunately, we can't deal with Virgin Media Ireland customers or queries from here.

    Please contact them directly using the details provided here. 

    Regards,
    Daniel