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Broadband ordered but no account number

Androula98
Joining in

Hello - I have signed the pre contract documents but there is no account number and no update on the tracking of my broadband. Can you please help me with this? 

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hello Androula98.

Thanks for your first post and welcome to our community.
Sorry to hear you haven't received any details for the new services.
I'd like to investigate this for you to see what's happened.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the top right of your screen that would be great. 
Gareth_L