Forum Discussion

scarletp's avatar
scarletp
Superfast
2 years ago
Solved

Broadband Contract ended in August 2023, will there be a problem to terminate?

Hello, I wish to terminate my Virgin Media broadband and phone rental and understand I do this by ringing up.   My latest 18mth contract started 7th February 2022 so I work out I was out of contrac...
  • Lee_R's avatar
    Lee_R
    2 years ago

    Hi scarletp thanks for getting back to us.

    Sorry to hear you're leaving us.  I would like to take a look on your behalf. I am going to send you a private message.  Please keep an eye on your inbox in the top right of our screen.  

    Regards

    Lee_R

scarletp's avatar
scarletp
Superfast
2 years ago

This is new to me so IF I do ring Retentions -  do I have to decide there and then? I would rather stay out of contract than change to something I do not really want.

Thank you

Lee_R's avatar
Lee_R
Icon for Forum Team rankForum Team
2 years ago

Hi scarletp thanks for getting back to us.

Sorry to hear you're leaving us.  I would like to take a look on your behalf. I am going to send you a private message.  Please keep an eye on your inbox in the top right of our screen.  

Regards

Lee_R