Forum Discussion
12 Replies
- japittsVery Insightful PersonCan you give some details of the query? 
- TudorVery Insightful PersonI do not think VM staff members on the board can answer bill queries, you will have to phone up. 
- evakyleJoining inQuery on billing - Cardiffman282Community elderYou will need to expand a little bit. 
- evakyleJoining inQuery not resolved! - Cardiffman282Community elderThat's probably because you have yet to fully set out what the query is in sufficient detail despite many requests to do so. If you prefer not to do so on here (not everyone does) then I'd call it in on 0345 454 1111. 
 
 
- evakyleJoining inCan someone explain additional charges on my last two bills - HavencroftKevRising starWe can't help unless you divulge a little more info, what were the charges for? 
- Zach_RForum Team (Retired)Hi evakyle, 
 Thank you for your posts and welcome to our community forums. We're here to help.
 I'm sorry to hear you have some billing related disputes. As has already been asked by other members of the community, can you please expand further on the nature of the dispute? We can then proceed from there.
 Thanks,
 
 
- evakyleJoining inQuery on extra charges on my bills - Cardiffman282Community elder1. What are the extra charges? 2. How much are they for? 3. What does the bill say they are for? 4. Why are they under dispute? 5. Please don't post the same query a fifth time. 
 
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