Being billed for return kit

[Millie1957]

I returned all my kit on the 3/6   I have been billed £40.00 for missing kit, after telephoning 3 times I am getting nowhere,  I have supplied tracking numbers and still getting messages to return kit the latest one even had the wrong address on ...help anyone

[David_Bn]

Thanks for reaching out to us @Millie1957, and a very warm welcome to our Community Forums!

I'm sorry to hear of the unexpected charge, relating to non-return of your equipment.

Check out the envelope in the top right hand corner for a private message from me, and I can work with you to have this resolved.

Thanks,

David_Bn

[Millie1957]

Thank you for resolving my problem 

[David_Bn]

You're welcome @Millie1957.

Do feel free to come back to me if there's anything else required via our private messaging thread and I'll be on hand to assist further.

Thanks,

David_Bn