Forum Discussion

GemmaHarrison03's avatar
GemmaHarrison03
Joining in
3 years ago
Solved

Area reference

I need the area reference code for [REMOVED] DE15 9DJ please to set up an account

 

 

[MOD EDIT: Personal and private information has been removed from this post.]

  • Zach_R's avatar
    Zach_R
    3 years ago

    Hi GemmaHarrison03,

    Thank you for your post and welcome to our community forums. We're here to help.

    Have you recently joined us as a customer? If so, when were your services installed, or are they yet to be installed?

    Thanks,
     

13 Replies

Sort By
  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    3 years ago

    Hi GemmaHarrison03,

    Thank you for your post and welcome to our community forums. We're here to help.

    Have you recently joined us as a customer? If so, when were your services installed, or are they yet to be installed?

    Thanks,
     

    • GemmaHarrison03's avatar
      GemmaHarrison03
      Joining in
      3 years ago

      I am new to this service yes I've had them installed but I'm still waiting for an area reference to register for an account

    • renierjohn's avatar
      renierjohn
      Joining in
      2 years ago

      Hi I am new to virgin media,

       

      i want to know my area reference.

       

      my post code is SW9 0SH.

       

      thank you

  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    3 years ago

    The area reference would be 20 GemmaHarrison03 🙂

     

    Rob

  • DayShay's avatar
    DayShay
    Joining in
    2 years ago

    Hello. Can anyone prove an Area code for Knowle/Solihull please.  I have tried using the first 2 numbers of the long account string (without the 0) but that gives me 64 and the dropdown only goes up to 34 on the website. Thank you so much David

    • Daniel_Et's avatar
      Daniel_Et
      Icon for Forum Team rankForum Team
      2 years ago

      Hi DayShay 👋 Thank you for your post and welcome to the Virgin Media Community 😀

      Could you please provide a postcode? We'll be able to provide the area reference number from that.

      Please pop back to us at your earliest convenience.

      Regards,
      Daniel

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team
      2 years ago

      Glad we have managed to get this resolved for you 🙂 

      • renierjohn's avatar
        renierjohn
        Joining in
        2 years ago

        Hello can you please help me?

        May I know my area reference?

        My post code is SW9 0SH.

         

        I am just new and still did not receive my first bill.

         

        Thanks

         

         

         

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team
      2 years ago

      Thank you for this DayShay, I will send you a PM and give it you this way