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Additional Feature (18) ??

Willow8
Joining in

on ‎28-02-2024 08:32

Hi. First time ever we have had ‘Additional Feature (18)’ appear on our bill in over 20 years! How can I find out what was being viewed. Thanks

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japitts
Very Insightful Person
Very Insightful Person

on ‎28-02-2024 08:52

This is often adult-related PPV content, which would have needed your TV PIN entering in order to view

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Steven_L
Forum Team
Forum Team

on ‎28-02-2024 10:59

Hey Willow8,

Welcome to the community and thanks for taking the time to post here on the forums. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

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