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Message 21 of 88
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Re: Account Number

Hi Chris_G_UK

Thank you so much for getting in touch and for popping by with your first post on the community 😄

In order to support if you can please pop back to me via the following Pm that you can find in the purple envelope on the top right, that would be great!

I hope to speak soon.

Take care.


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Message 22 of 88
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Re: Account Number

Hi Team,

 

I have became Virgin media customer on 25th July. However I did not received Account Number details via post.

Please help me with steps which I need to follow to get account number for login.

Thanks & regards,

Nitin Sohani.

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Message 23 of 88
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Re: Account Number

Hi Kath,

I'm having similar problems as most people here, I can't register my account as i don't have a account number or area code.

Sam

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Message 24 of 88
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Re: Account Number

Just had my broadband installed over thweekend.  Having some trouble finding my account number for my Virgin broadband service. I do not have a telephone line nor have I ever received a letter/welcome pack from Virgin Media. I have looked through my emails but I can’t find the confirmation of service email from Virgin Media. Please help ?

 

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Message 25 of 88
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Re: Account Number

Hi Kath,

I am suffering from the same problem. Have just set up my broadband but have no way of finding out my account number so cannot set up an account. Would appreciate if you could send the letter to me to. 

Thanks 

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Message 26 of 88
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Re: Account Number

Hi all, 

Thanks for your posts and apologies that you've not received your account numbers. 

We can't give these via the Phone or the Forum however I can arrange for a letter to be sent to the account address. 

I will need some information from each of you to arrange this. I have sent you a private message. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

Thanks,

Kath_F
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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Message 27 of 88
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Re: Account Number


@Kath_F wrote:

Hi all, 

Thanks for your posts and apologies that you've not received your account numbers. 

We can't give these via the Phone or the Forum however I can arrange for a letter to be sent to the account address. 

I will need some information from each of you to arrange this. I have sent you a private message. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

Thanks,


Hi there, I haven't received it yet but I am happy that finally someone answered !

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Message 28 of 88
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Re: Account Number

Same problem hire 

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Message 29 of 88
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Re: Account Number

Same problem here. Please help.

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Message 30 of 88
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Re: Account Number

I’m having the same problem, don’t have an account number so can’t access my account to pay my bill.

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