Account Number needed to register online

[Henty06]

Hello, when will I get my account number please.  My new broadband has been up and running for a few days but I can't register on My Virgin Media because I haven't had notification of my account number.

[MOD EDIT: Subject title changed for clarity]

[John_GS]

Hi @Henty06 

Thanks for posting, welcome to both the Community and indeed Virgin Media.

It should be on the pre-contract documentation but no matter, I shall send you a PM now to assist with this.

Best wishes.