hi...what is the 2 digit area code for coventry?..i just got started with virgin media and i want to register but i didn`t get my first bill yet so i really don`t know where to look for that code :-?? My postcode S6 3HJ
The welcome pack which you should have received from VM prior to install would have included a paper contract. The contract would list, three digits long, for example, 011. Just remove the 0 and you have your two digit area ref. number. Also, the 'contract number' on the contract lists it. For example (fake contract number): 011/123456789/1
Some posts here suggest that your area ref. number could be 14. Give that a try.
And a tip of the future, if calling in from a number that is either not your contact number for VM or your VM landline, go with the account details path, either key in nonsense or or key nothing in. After 2 failed passes/nothing put in twice, it will let you into the main menu. Which is helpful if you ever forget your account number/area ref and need to call in urgently for support.
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What a ****** shambles. The virginmedia media website hasn't been allowing me to set up a virgin media account for the past two weeks.
The new page to register needs the reference code, however as the virgin salesperson who signed me up put in the wrong e-mail address for my account I can't access my e-billing info. The contract sheet I have doesn't have the area reference code on it, hence I can't register.
Took two weeks to get the wifi I was paying for actually working because I was unable to register account, eventually someone was able to skip me past this process over the phone. Ridiculous for a company with the size and resources of Virgin to take so long to deal with the signing up fiasco.
Hence, could someone please tell me the area reference code for Newcastle, UK?